How do I add a family member or co-resident to my home?

View who is on your home, and how to add a family member depending on how your community is set up.

Last updated Sep 20, 2026

Your Household screen shows everyone who belongs to your home. How you add someone depends on how your community is set up.

If your community issues Membership IDs

When your community uses membership ID cards, the office manages your household roster — that way every member gets a proper ID card with an office-verified photo. To add a family member or co-resident, ask your property manager and they will add them for you. You will still see everyone listed on your Household screen.

Otherwise, you can add them yourself

Open the Household screen (in the app, or at app.maximum.community).
Add a member with their name, relationship (adult, teen, or child), and contact details.
Save. They now appear on your home.

the Household screen with an add-member form — The Add member dialog on the Household screen: name, relationship and contact details.

There is a limit on how many members a home can have; if you reach it, your property manager can help.

Giving a co-resident their own app access

Adding someone to your household lists them on your home, but it does not create a login for them. A co-resident who should have their own account and app — to send their own passes and open gates — is set up by the office, who send them their own invitation to sign in.

See “How do I show my digital Membership ID?” if your community issues ID cards.