- How do I change the app's language?
- What counts toward our unit and resident numbers, and what happens if we go over?
- I deleted my account by mistake. Can I get it back?
- Why can't I add or edit my household members?
- What do the visitor statuses mean — Pending, On site, Departed, Expired, Denied?
- New guard: start here
Getting Started
New to Maximum.Community? Start here to set up your phone as a key and get answers to the first questions residents ask.
5 articlesFor Residents
How-to guides for residents using the Maximum.Community app on their phone — visitor passes, keys, the gate intercom, and your account.
52 articlesTroubleshooting & FAQs
Quick fixes for the most common questions about keys, notifications, logins, and visitor passes.
26 articlesFor Visitors & Guests
For guests, delivery drivers, and service visitors who received a text to get in — no app needed. How to use your pass at the gate and what to do if it doesn't work.
6 articlesBilling & Account
What Maximum.Community costs your community, what's included, and where billing questions go. For community and property managers.
6 articles